As a follow up on Cesar’s post on alternatives for Internet connections, I thought I’d follow up on how to set up the latest Bell Turbo Hub as it can be a bit tricky.
Before we start, if you need to improve your signal strength on one of these hubs, we have used this external antenna and it really boosts the number of bars you get:
If you bought the Bell turbo hub hoping to set up a VPN or thinking it would come out of the box with a public IP number and are disappointed, don’t worry: you can still get a dynamic or static IP number for the hub.
The unit (Ericsson W35) and the turbo stick come by default with a private or local IP number. If you’d like to set it up with a dynamic or static public IP number you will have to call Bell customer service (1-800-667-0123) and request it as an add-on. And yes, every add-on comes with a price. A dynamic IP will cost you 5$ a month and a static one will run you 10$ a month. Remember these are Bell prices, Rogers, At&T and other providers are different so please check with them first. After calling customer support they will follow up with some paperwork and then you will have to wait until they call you back.
Once they call you they will give you a password and the IP number (if it’s static). They will also advise you to call technical support to have them help you set it up. In such cases, it is likely that the Bell technician will not be familiar with the Hub due to its being so new to the wireless world. Here is where I can help you save some time.
Once you have the password do the following:
- Make sure your computer is connected to the Turbo Hub and open up a browser.
- In the address bad type in 192.168.1.1. You will be directed to the Hub’s main page. To access it you must enter a password. The default password is user. Once your entered click on the “Internet” tab on your left side and scroll down to “internet authentication.”
- You should see something called APN. We need to change these setting.
- For Dynamic users do the following:
Change the APN to: corp.bell.ca
User Name: TheHubPhoneNumber@corp.bell.ca ex. email@example.comPassword: is the one you where given by customer service.
- For Static Users do the following:
Change the APN to: static.bell.ca
User Name: TheHubPhoneNumber@static.bell.ca ex. firstname.lastname@example.orgPassword: is the one you where given by customer service.
Note that you will leave Auto APN unchecked and the authentication protocol remains PAP. Once everything is done click on apply and wait 5-10 minutes. Scroll back up and you should notice a change in your IP from 10.nnn.nnn.nn which is local to a global or static IP and now you’re all done.Was this helpful? Please leave a comment and share it with a friend.Dan Richard, Project Coordinator, Remontech, Inc.Join Remontech’s mail list!